7*24h online service
7*24h online service
7*24h uninterrupted telephone technical support services to global customers On-site service
On-site service
During the trial production phase, senior engineers provide on-site services to customers to ensure the normal operation of their on-site equipment. Quick response
Quick response
For equipment failures: respond within 1 hour of receiving notification, provide solutions for general failures within 8 hours, and provide solutions for complex problems within 24 hours or assign dedicated personnel to the site for resolution. |